Product Warranty

Hamma 5 Year Warranty

Each Hamma product is manufactured to the highest standards at ISO 9001 quality certified manufacturing facilities. We are proud to offer a 5 year Warranty on Hamma products purchased from Structural Dynamics Europe.

If a Hamma product in normal usage does need to be replaced or repaired due to a defect in materials, manufacture or workmanship then we shall repair or replace that item free of charge, subject to the details set out below (“Warranty”).

The Warranty is offered to the original purchaser only and runs for a period of 5 years from date of purchase (“Warranty Period”).

The Warranty covers Hamma products under normal usage, acting within safe working loads calculated in accordance with specified break load, suitable load case and applicable safety factor.  The Hamma product(s) in question must have been fully paid for (by the due date) otherwise they shall not be covered by this Warranty.

The Warranty does not cover any defect arising from: fair wear and tear; wilful damage; negligence; abnormal working conditions; exceeding safe working loads; use for which the item was not intended; improper fitting or installation; failure properly to maintain; failure to follow the SDE’s instructions (whether oral or in writing); misuse or alteration; repair of the Hamma product without the SDE’s prior written approval; use in aeronautical applications; use within severe chlorine, other chemical or high humidity environments (such as covered swimming pools); electric currents being passed through the Hamma product.

The Warranty does not cover cosmetic changes in appearance such as discolouration, rust marking or “tea staining” where the performance and strength of the item in question are unaffected.

Any claim under this Warranty must be received within the Warranty Period. To make a warranty claim the customer should send the item in question together with their purchase receipt to Structural Dynamics Europe. Transit and delivery of such items are at the customer’s own risk. 

Defects recognised by us as being covered by the Warranty shall be remedied either by means of repair, replacement of the defective item or refund of the purchase price (at our sole discretion). Replacement may be with a different suitable item if the product in question is no longer in production. Where a warranty claim is successful we shall also re-imburse the reasonable cost of sending the item to us. These are the only remedies available under this Warranty.

Defective items for which a replacement has been provided shall become our property.

We shall warrant replacement or repaired items for the remainder of the Warranty Period. Replacements or repairs provided under this Warranty do not lengthen or renew the Warranty Period.                       

This Warranty shall be governed by and construed and interpreted in accordance with the law of England and Wales. By accepting this warranty the parties hereby submit to the jurisdiction of the courts of England and Wales.